Relationship between Nurse Managers' Innovation and Crisis Management at Healthcare Organizations

Mohamed, Hind Abdullah; Mohammed Abu Elenin, Karima AE; Ibrahim, Sanaa Abdel-Azeem

doi:10.21608/pssjn.2023.218221.1269

Relationship between Nurse Managers' Innovation and Crisis Management at Healthcare Organizations

Document Type : Original Article

Authors

¹ Assistant-Professor of Nursing Administration, Faculty of Nursing, Port Said University, Port Said, Egypt

² Nursing administration- Faculty of Nursing- Port Said University

³ Professor of Nursing Administration, Faculty of Nursing, Port Said University, Port Said, Egypt

10.21608/pssjn.2023.218221.1269

Abstract

Background: Innovation strategies improve health outcomes, addresses health crisis, leads to higher-quality care, and boosts productivity for healthcare organizations as well as patients. Additionally, healthcare organizations must concentrate on innovation to lessen the negative effects of economic and health crises. Aimed to examine the relationship between nurse managers' innovation and crisis management at healthcare organizations. Subjects and methods: Design: A correlational research design was utilized in this study. Setting: the study was carried out at Belkas Central Hospital. Subjects: the study sample consisted of all nurse managers working in the study setting (63). Tools: two tools were used for data collection: Tool I: consisted of two parts: Part 1: Personal data, and Part 2: Innovative work behavior scale. Tool II: Crisis management questionnaire. Results: The findings indicated that less than half of the nurse managers under examination exhibited highly innovative work behavior. In comparison, approximately half of them demonstrated moderate innovation. However, all nurse managers have exceptional crisis management abilities across various stages of crisis management, particularly in the latter two stages. Conclusion: The analysis revealed no statistically significant association between the degree of creativity exhibited by nurse managers and their proficiency in crisis management. Recommendations: It is necessary to provide nurse managers with guidelines and training courses to improve their innovation ability. More research is recommended.
Crisis management, health care organizations, innovation, nurse managers.

Keywords

References

Afsar, B., Al-Ghazali, B., Cheema, S., & Javed, F. (2021). Cultural intelligence and innovative work behavior: The role of work engagement and interpersonal trust. [Cultural intelligence and innovative work behavior] European Journal of Innovation Management, 24(4), 1082-1109.

Akinwale, Y. O. (2021). Health Expenditure, Economic Growth and Life Expectancy at Birth in Resource Rich Developing Countries: A case of Saudi Arabia and Nigeria. Journal of Economic Cooperation & Development, 42(2), 13-36.

Al Eid, N. A., & Arnout, B. A. (2020). Crisis and disaster management in the light of the Islamic approach: COVID‐19 pandemic crisis as a model (a qualitative study using the grounded theory). Journal of Public Affairs, 20(4), e2217.

Al-Gedely, R. (2006). The reality of the use of crisis management methods Major government hospitals in the Gaza Strip (published Master thesis). Commerce College, Department of Business Administration at Islamic University of Gaza.

Aljamal, A. B. (2018): Leadership Styles in Health Crisis Management: Study of Governmental Hospitals in Gaza Strip, published Master thesis. Crisis and disaster management in the Islamic university of Gaza. Retrieved from: https://library.iugaza.edu.ps/thesis/125310.

Ancarani, A., Di Mauro, C., Gitto, S., Mancuso, P., & Ayach, A. (2016). Technology acquisition and efficiency in Dubai hospitals. Technological Forecasting and Social Change, 113, 475-485.

Asurakkody, T. A., & Shin, S. Y. (2018). Innovative behavior in nursing context: A concept analysis. Asian Nursing Research, 12(4), 237-244.

Aydogdu, A. L. F. (2023). Challenges faced by nurse managers during the COVID-19 pandemic: an integrative review. Journal of Research in Nursing, 28(1), 54-69.

Bly, J. D. (2021). Crisis resource management in disaster (Order No. 28549106), published Master Thesis. Thesis of Arts in Disaster and Emergency Management, Faculty of Social and Applied Sciences, Royal Roads University. Retrieved from: https://www.proquest.com/dissertations-theses/crisis-resource-management-disaster/docview/2559618751/se-2?accountid=178282

Carlucci, D., Mura, M., & Schiuma, G. (2020). Fostering Employees’ innovative work behaviour in healthcare organisations. International Journal of Innovation Management, 24(2), 185–212. https://doi.org/10.1142/S1363919620500140

Cianelli, R., Clipper, B., Freeman, R., Goldstein, J., & Wyatt, T. (2016): The Innovation Road Map: A Guide for Nurse Leaders. Pp. 4-23. Retrieved from: www.ekb.eg

Coccia, M. (2020). Critical decisions in crisis management: rational strategies of decision making. Journal of Economics Library, 7(2), 81-96.

Coombs, W. T., Holladay, J. S., (2014). How publics react to crisis communication efforts: Comparing crisis response reactions across sub- arenas. Journal of Communication Management, 18(1), 40-57.

Corbaley, S. R. (2010). A descriptive study to determine the level of crisis preparedness frontline leaders are trained to perform during an exploding crisis in Los Angeles County healthcare facilities, providing emergency services, (published Doctorate dissertation). College of education and organizational leadership, University of La Verne, California.

Day, R. M., Demski, R. J., Pronovost, P. J., Sutcliffe, K. M., Kasda, E. M., Maragakis, L. L., & Winner, L. (2018). Operating management system for high reliability: Leadership, accountability, learning and innovation in healthcare. Journal of Patient Safety and Risk Management, 23(4), 155-166.

Fitriastuti, L. I., Sujoko, S., Herawan, T., & Vemberi, Y. (2020). A Conceptual Framework on the Effect of Knowledge Management System Usage, Organizational Learning on Innovation and Organizational Performance. Quality-Access to Success, 21(176).

Gajda, W. & Zaplatynskyi, V. (2017). Innovations in crisis management. MEST Journal 5(1), 32-39.

Harlianto, J., & Rudi, A. d. (2018). The role of leaders in stimulating innovative work behavior and its impacts towards job performance. International Journal of Engineering & Technology; 7 (3.30): 571-574.

Hodge, A. J., Miller, E. L., & Skaggs, M. K. D. (2017). Nursing self-perceptions of emergency preparedness at a rural hospital. Journal of Emergency Nursing, 43(1), 10-14.‏

Jackson, J., & Nowell, L. (2021). ‘The office of disaster management nurse managers' experiences during COVID‐19: A qualitative interview study using thematic analysis. Journal of Nursing Management, 29(8), 2392-2400.

Jankelová, N., Joniaková, Z., Blštáková, J., Skorková, Z., & Procházková, K. (2021). Leading employees through the crises: Key competences of crises management in healthcare facilities in coronavirus pandemic. Risk Management and Healthcare Policy, 14, 561-573. doi: https://doi.org/10.2147/RMHP.S28817

Kara, D. (2016). Innovation in nursing practices. New Trends and Issues Proceedings on Advances in Pure and Applied Sciences, (7), 170-174. Retrieved from: http://www.world-education-center.org/index.php/paas

Kelly, C. J., & Young, A. J. (2017). Promoting innovation in healthcare. Future healthcare journal, 4(2), 121- 125. doi: 10.7861/futurehosp.4-2-121

Khanna, S. (2020). ICT Enabled Learning: A tool in Crisis Management. Aptisi Transactions on Technopreneurship (ATT), 2(2), 127-132.

KULA, M. E. (2023). The mediating role of task-related occupational anxiety in the relationship between stress-coping behaviours and crisis management skills: A study during the COVID-19 pandemic period. Business & Management Studies: An International Journal, 11(1), 152-167.

Lambriex-Schmitz, P., Van der Klink, M. R., Beausaert, S., Bijker, M., & Segers, M. (2020). Towards successful innovations in education: Development and validation of a multi-dimensional Innovative Work Behavior Instrument. Vocations and Learning, 13, 313-340. Retrieved from: https://doi.org/10.1007/s12186-020-09242-4

Lambriex-Schmitz, P., Van der Klink, M. R., Beausaert, S., Bijker, M., & Segers, M. (2020, b). When innovation in education works: stimulating teachers' innovative work behavior. International Journal of Training and Development, 24(2), 118-134. ISSN 1360-3736 doi: 10.1111/ijtd.12175

Lei, C., & Palm, K. (2019). Crisis resource management training in medical simulation. Book from: StatPearls Publishing, Treasure Island (FL), 24 Dec 2019 PMID: 31869172

Lyng, H. B., Ree, E., Wibe, T., & Wiig, S. (2021). Healthcare leaders’ use of innovative solutions to ensure resilience in healthcare during the Covid-19 pandemic: a qualitative study in Norwegian nursing homes and home care services. BMC health services research, 21(1), 1-11.

Ozmen, S., & Havva, A. Y. (2022). Nurse managers' challenges and opportunities in the COVID‐19 pandemic crisis: A qualitative descriptive study. Journal of Nursing Management, 30(7), 2609-2619. doi: https://doi.org/10.1111/jonm.13817

Pring, E. T., Malietzis, G., Kendall, S. W., Jenkins, J. T., & Athanasiou, T. (2021). Crisis management for surgical teams and their leaders, lessons from the COVID-19 pandemic; A structured approach to developing resilience or natural organisational responses. International Journal of Surgery, 91, 105987.

Reedy, J. C., Zedreck, J. F., Ren, D., Warburton, C. M., & Fennimore, L. (2022). Nurse Leader Preparation for Disasters: A Cross-sectional Survey. JONA: The Journal of Nursing Administration, 52(10), 536-541.

Sharma, G. D., Kraus, S., Srivastava, M., Chopra, R., & Kallmuenzer, A. (2022). The changing role of innovation for crisis management in times of COVID-19: An integrative literature review. Journal of Innovation & Knowledge, 7, 100281.

Singh, V.K. & Lillrank, P. (2018). Planning and Designing Healthcare Facilities: A Lean, Innovative, and Evidence-Based Approach (1^st ed.). CRC Press, Taylor & Francis Group. Retrieved from: https://www.pdfdrive.com

Slåtten, T., Mutonyi, B. R., & Lien, G. (2020). The impact of individual creativity, psychological capital, and leadership autonomy support on hospital employees’ innovative behaviour. BMC Health Services Research, 20(1), 1-17.

Taskiran, G., & Baykal, U. (2019). Nurses’ disaster preparedness and core competencies in Turkey: a descriptive correlational design. International nursing review, 66(2), 165-175.‏

Teo, W. L., Lee, M., & Lim, W. S. (2017). The relational activation of resilience model: How leadership activates resilience in an organizational crisis. Journal of Contingencies and Crisis Management, 25(3), 136-147.

Wardan, S. M., Ghandour, S., & Elghabbour, G. M. (2020). Entrepreneurship and work innovation among nurse managers at Port Said Governmental Hospitals. Port Said Scientific Journal of Nursing, 7(3), 201-217.

Xerri, M. J., & Reid, S. R. M. (2018). Human resources and inno vative behaviour: improving nursing performance. International Journal of Innovation Management, 22(2), 1–25. https://doi.org/10.1142/S1363919618500196

Yan, J., Yang, J., Jiang, Y., Zhao, M., & Wang, H. (2018). Development of Nurse Innovation Ability Scale and its reliability and validity testing. Chinese Journal of Nursing, 53(10), 1213–1217.

Zvarych, R., & Tysh, T. (2020). Crisis management and leadership in a coronary crisis. Herald of Economics, 2 (96), 135-147.