Nurses’ Compassion and Patient-Centered Care Competency at the Egyptian Health Care Authority Hospitals in Port Said Governorate

Maher, Sohair Atef

doi:10.21608/pssjn.2024.340425.1336

Nurses’ Compassion and Patient-Centered Care Competency at the Egyptian Health Care Authority Hospitals in Port Said Governorate

Document Type : Original Article

Author

sohair atef Maher

general Authority of health care accreditation and regulation GAHAR

10.21608/pssjn.2024.340425.1336

Abstract

Background: Nurses’ compassion is an important factor in patient-centered nursing. Furthermore, understanding the patients’ perspective and providing necessary nursing care is the goal of patient-centered nursing. Aim: This study aimed to explore the relationship between nurses’ compassion and patient-centered care competency at the Egyptian Health Care Authority hospitals in Port Said governorate. Subjects and Method: Design: Descriptive correlational design was used. Setting: the study conducted at the Egyptian Health Care Authority hospitals in Port Said governorate namely: El-Salam Port Said Hospital, El-Zohour Hospital, El-Nasr Hospital, Ophthalmology Hospital, Women's Health Hospital, and El-Haya Port-Fouad Hospital. Subjects: included 301 staff nurses working in the study settings. Tools: Three tools used for data collection consisted of; Personal and Job-Related Data Questionnaire, Nurses' Compassion Competence Scale, Patient-Centred Care Competency Scale. The Results: 98% of the studied nurses showed high level of compassion, and 2% of them showed moderate level. While, 95.7% of them had high level of patient-centered care competency, and 4.3% of them had moderate level. Conclusion: There was statistically significant correlation between the studied nurses’ compassion and their total patient-centered competency. Recommendations: Compassionate care should be introduced as a core component of patient-centered care affect patient outcomes. Also, encourage nurses to report factors affect delivering of compassionate care.

Keywords

Main Subjects

Nursing Administration

References

Ahmed, Z., Ellahham, S., Soomro, M., Shams, S., & Latif, K. (2024). Exploring the impact of compassion and leadership on patient safety and quality in healthcare systems: a narrative review. BMJ Open Quality, 13(Suppl 2), e002651.

Ahn, Y., & Eun, Y. (2021). The effect of nursing competence on patient-centered care among nurses caring for patients with chronic disease: The mediating effect of burnout and the moderating effect of nursing work environment. Korean Journal of Adult Nursing, 33(2), 134-144.‏

Alhalal, E., Alrashidi, L. M., & Alanazi, A. N. (2020). Predictors of patient‐centered care provision among nurses in acute care setting. Journal of Nursing Management, 28(6), 1400-1409.

Arli, S. K. (2023). An investigation of the relationship between attitudes towards caring for dying patients and compassion. OMEGA-Journal of Death and Dying, 86(4), 1167-1175.

Babaei, S., & Taleghani, F. (2019). Compassionate Care Challenges and Barriers in Clinical Nurses: A Qualitative Study. Iranian journal of nursing and midwifery research, 24(3), 213–219. doi.org/10.4103/ijnmr.IJNMR_100_18

Baek, H., Han, K., Cho, H., & Ju, J. (2023). Nursing teamwork is essential in promoting patient-centered care: a cross-sectional study. BMC nursing, 22(1), 433.

Blackmon, B. J., Lee, J., Bain, R., Brazeal, B. M., Williams, C., & Green, Y. (2022). Person-Centredness In the Workplace: An Examination of Person-Centred Skills, Processes and Workplace Factors Among Medicaid Waiver Providers In the United States. International Practice Development Journal, 12(2).

Byrne, A. L., Baldwin, A., & Harvey, C. (2020). Whose centre is it anyway? Defining person-centred care in nursing: An integrative review. PloS one, 15(3), e0229923.‏

Chatburn, E., Marks, E., & Maddox, L. (2024). Item development for a patient-reported measure of compassionate healthcare in action. Health Expectations, 27(1), e13953. https://doi.org/10.1111/hex.13953

Delaney, L. J. (2018). Patient-centred care as an approach to improving health care in Australia. Collegian, 25(1), 119-123.‏

Edoho Samson-Akpan, P., Lee, Y., Baqer Al-Jubouri, M., Rose Cayaban, A., & John, M. E. (2022). Compassion competence among nursing students from different cultures: A multinational study. Journal of Nursing Education, 61(6), 289-295.

Eklund, J. H., Holmström, I. K., Kumlin, T., Kaminsky, E., Skoglund, K., Höglander, J., ... & Meranius, M. S. (2019). “Same same or different?” A review of reviews of person-centered and patient-centered care. Patient education and counseling, 102(1), 3-11.‏

Ghafourifard, M., Zamanzadeh, V., Valizadeh, L., & Rahmani, A. (2022). Compassionate nursing care model: results from a grounded theory study. Nursing Ethics, 29(3), 621-635.

Gordon, S., Burns, R., Champion, S., Niutta, L., & Bennett, P. (2022). Compassion and person‐centred care: Survey development for aged care workers. Australasian Journal on Ageing, 41(2), e140-e150.

Huh, A., & Shin, J. H. (2021). Person-centered care practice, patient safety competence, and patient safety nursing activities of nurses working in geriatric hospitals. International Journal of Environmental Research and Public Health, 18(10), 5169.

Hwang, I. (2015). Development and testing of a patient- centred care competency scale for hospital nurses. International Journal of Nursing Practice, 21(1), 43-51.‏

Hwang, J. I., Kim, S. W., & Chin, H. J. (2019). Patient participation in patient safety and its relationships with nurses' patient-centered care competency, teamwork, and safety climate. Asian nursing research, 13(2), 130-136.

Jeong, M., & Seo, K. (2022). Mediating Effect of Communication competence in the relationship between compassion and patient-centered care in clinical nurses in South Korea. Healthcare, 10(10), 2069. MDPI.

Kang, H. S., & Seo, M. (2021). The factors affecting person-centered care nursing in Intensive Care Unit nurses. Journal of Korean Critical Care Nursing, 14(3), 14-25.

Kim, C., & Lee, Y. (2020). Effects of compassion competence on missed nursing care, professional quality of life and quality of life among Korean nurses. Journal of nursing management, 28(8), 2118-2127.

Korkmaz, E., Guler, S., & Gur, A. (2023). Nurses' Patient-Centered Care Competency and Compassion Fatigue. International Journal of Caring Sciences, 16(3), 1531-1543.

Lee, Y., & Seomun, G. (2016). Development and validation of an instrument to measure nurses' compassion competence. Applied Nursing Research, 30, 76-82.‏

Pakkonen, M., Stolt, M., Edvardsson, D., Pasanen, M., & Suhonen, R. (2023). Person‐centred care competence and person‐centred care climate described by nurses in older people's long‐term care—A cross‐sectional survey. International Journal of Older People Nursing, 18(3), e12532.

Rajamohan, S., Porock, D., & Chang, Y. P. (2019). Understanding the relationship between staff and job satisfaction, stress, turnover, and staff outcomes in the person‐centered care nursing home arena. Journal of Nursing Scholarship, 51(5), 560-568.‏

Robinson, J., Raphael, D., Moeke‐Maxwell, T., Parr, J., Gott, M., & Slark, J. (2023). Implementing interventions to improve compassionate nursing care: A literature review. International Nursing Review.

Rose-Facey, W. (2020). Professional Quality of Life and Perceived Patient-Centered Care within the Context of Patient-Centered Care Competency and the Nurse Practice Environment among Medical/Surgical Nurses. Adelphi University.

Rumintang Marito, D., & Widianto, S. (2024). Link of Infection Prevention Climate to Patient-Centered Care: Role of Workplace Safety and Risk Mitigation. Risk Management and Healthcare Policy, 329-340.

Sharifi-Tehrani, M., Seyfi, S., & Zaman, M. (2022). At the intersection of tourism social entrepreneurship and empathy: Development and validation of an empathy scale. Journal of Business Research, 141, 433-447.‏

Sillner, A. Y., Madrigal, C., & Behrens, L. (2021). Person-centered gerontological nursing: An overview across care settings. Journal of gerontological nursing, 47(2), 7-12.

Strauss, C., Taylor, B. L., Gu, J., Kuyken, W., Baer, R., Jones, F., et al. (2016). What is compassion and how can we measure it? A review of definitions and measures. Clin. Psychol. Rev. 47, 15–27. doi: 10.1016/j.cpr.2016.05.004.

Woo, C. H., & Kim, C. (2020). Impact of workplace incivility on compassion competence of Korean nurses: Moderating effect of psychological capital. Journal of Nursing Management, 28(3), 682-689.

Yang, Y. (2022). Effects of health literacy competencies on patient-centered care among nurses. BMC Health Services Research, 22(1), 1172.